Friday, October 14, 2011

On unreasonable anger at voicemail

Dear Boss:

You get unreasonably irate about voicemail systems when you call other offices. I am aware that you feel rushed and in a panic virtually at all times (though I do not understand why) but that does not account for your intense fury at a voicemail system that gives you instructions before letting you dial the party you are trying to reach. You should be able to understand that if they did not do that, nobody who had not called that office before would know what to do in order to get through to the person they were trying to reach.

Also, there is no need to get angry when you "can't reach a human being" after normal business hours. Most people, especially people who do things like operate switchboards at offices, leave on time. So it is completely unreasonable to get angry that other people choose to work normal hours, when you yourself do not.

Please make note of these important facts that I am sharing with you, as letting your blood pressure rise about 200 points because you have to spend 10 extra seconds on the phone is really not worth it.

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