Showing posts with label time management. Show all posts
Showing posts with label time management. Show all posts

Thursday, October 13, 2011

On making and keeping appointments

My boss has been trying to make an appointment with a phone vendor to look at our phone system here at the office. We have been having various problems for a while now.

Last week he had me start calling vendors to submit quotes to us and come in to do demos. Last week I scheduled a vendor to do a demo today at 1pm.

Yesterday at about 5pm he had me cancel today's meeting because "something came up" today. (Hint: something always comes up.) Today he asked me to try to reschedule with the vendor, plus another one, for tomorrow.

I don't know about you, but most working people try to schedule their time in advance by more than 1 working day.

Neither vendor is available at the very specific times he wanted tomorrow (not just anytime tomorrow, but, like 10:15 or 4:30 only).

His response to this was, "Neither of them can do tomorrow? Neither of them?" ... "OK well schedule a meeting, put it in my calendar, for 4pm tomorrow for you and me to sit down and go over this phone stuff. It is not being dealt with at a high enough level. It needs to be escalated."

Dear boss: You cancelled today's meeting with less than 24 hours notice and then tried to set up a new meeting again with less than 24 hours notice. This is not how normal people operate. Your time management skills are non-existant. FAIL.